Frequently Asked Questions

Please browse our FAQ's below. If you have any additional questions, don't hesitate to reach out via the contact form!

How soon will my order ship?

Orders are fulfilled and shipped between 3-5 business days. A shipping confirmation email will be sent to you once your order begins its journey.

What Is Your Return Policy?

Due to the nature of our products, we cannot accept exchanges or returns.

If your package was damaged during shipment, please save the box and products. Take a photo of the damage items and box and notify us within 5 days at info@lambsoapworks.com.

I live local to Airdrie, AB. Can I pick up locally?

Absolutely! To arrange FREE local pickup in Airdrie, AB, please select this option at check out.

We will email you to arrange a convenient time for local pick up, once your order has been fulfilled.